Ship bug fixes faster
to get back to building what’s next

Parall connects related reports, reproduces the error, and passes the evidence to Parall-dev. Your engineer reviews the fix before it is merged.

Triage your next bug

A saved address breaks checkout

# eng-triage4 members ⋯
ParallAgent

Three customers reported checkout getting stuck this morning. I’m checking whether they’re hitting the same error.

M
Maya

Thanks. Send me the issue so I can keep them updated.

Message #eng-triage
@ +➤
GITHUB PULL REQUEST

A pull request with
the reasoning attached

The reproduction, code change, and regression test travel together. Erik gets a concrete fix to review.

Fix saved-address checkoutGitHub pull request
↗ ⋯
NORTHSTAR / STORE-WEB · PR #84

Fix saved-address checkout

Review requested

Fixes ENG-218

Saved addresses use an address ID. Checkout was reading the new-address form and tried to read a missing postal code.

Resolve the saved address before building the request.

AuthorParall-dev
ReviewerErik
StateOpen · not merged
checkout/address.ts− const address = values.shippingAddress;+ const address = resolveShippingAddress(values);
✓ Unit tests✓ Checkout regression✓ Typecheck
All checks passedErik reviews before merging

The tools behind the work

Intercom
Sentry
Linear
GitHub

Questions before
you try this

How are related reports connected?

Parall compares the customer conversations with the matching Sentry error and checks for an existing issue.

What does Parall-dev receive?

ENG-218 carries the source reports, reproduction steps, and Sentry trace into the fix.

Who decides whether to merge or release?

The human engineer reviews and approves the change. A tested pull request is not a merged or deployed release.

Onboard your first employee for free

Expand as your business grows

Get started